Terms and Conditions

Under Section 32 of the Canada Customs Act, as agents, Clearit.ca is required to obtain written authorization from their clients in order to transact business on their behalf. This business may include but is not limited to:

The importer is ultimately responsible for the accounting documentation, payment of duties and taxes, and subsequent corrections such as re-determination of classification, origin and valuation. The importer remains liable for all duties owing until either the importer or the agent pays them. The importer is responsible for the accuracy and completeness of import and export transactions. This includes any AMPS penalties that may be issued for non-compliance. All transactions must fully comply with all CBSA requirements. Clearit.ca reserves the right to bill importers for additional charges related to their shipments including but not limited to:

You may not experience this step in the import process because the Canada Border Services Agency (CBSA) does not examine all shipments before releasing them. However, under the Customs Act, the CBSA has the authority to select shipments for examination to verify that they are compliant or to take samples in reasonable amounts. Clearit.ca has no authority over such examinations and cannot be held responsible for the withholding of goods or moneys lost as a result of such examinations. The frequency of examinations will depend on your compliance record and on that of other persons/organizations involved with the shipment, as well as on the type of goods you are importing.

Privacy Policy

Clearit.ca is committed to respecting the privacy of Corporations and individuals and recognizes the need of people with whom we do business for the appropriate management and protection of any Personal Information that you agree to provide us. Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:

Collection: Clearit.ca collects personal information related to your business in order to provide customs clearance related services and to better manage its business. Clearit.ca will make all reasonable efforts to fully inform such individuals and/or Corporations about the planned use/disclosure. Clearit.ca will limit the collection and use of personal information to that required for valid business purposes or to comply with legislation.

Accuracy: Clearit.ca will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals/Corporations providing personal information will have the opportunity to review and correct their information, and on written request by an individual to whom the information relates, the clearit.ca will modify the information as required.

Storage: Clearit.ca will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.

Retention: Clearit.ca will establish a retention period for all personal information collected. This period may be related to legislation.

Disclosure: Clearit.ca will not disclose personal information unnecessarily to employees or any third party, unless the effected individual consents.

Access: Clearit.ca promotes individual's right of access to personal information about themselves. The employer will provide access to information upon request. Access will be provided according to established procedures.

Refund Policy

In order to keep service fees low, Clearit.ca does not offer refunds on its services. In the case of over payment or adjustments made to your goods, please refer to duties and drawbacks with the CBSA. In most cases, an application for a refund can be up to four years from the date the goods were accounted for. Self-adjustments must be submitted on Form B2.

By agreeing to these terms and conditions, I do hereby constitute and appoint Clearit.ca {ARRIVAL CUSTOMS BROKERS LTD. (100271980RM0001) of 2445 Duncan, Mont-Royal, Quebec H4P2A2} my true lawful attorney to transact business in all matters relating to:

Payment Profile Policy

Company utilizes Beanstream's ( a Bambora Company) Secure Payment Profile services which allows company to create secure payment accounts — or "profiles" — for storing confidential contact and/or credit details on Beanstream's server. Transactions can then be processed against these profiles without the need to recollect payment information from the customer. No credit card data is stored on Company's servers at any time. By agreeing to these terms and conditions, Company may process any outstanding balance on said "profile" when due. Clearit.ca Reserves the right to to bill all outstanding Duties, Taxes and fees relating to an import transaction. A 12% monthly Interest fee applies to unauthorized charge-backs issued.

Advancing Money

All charges must be paid by Customer in advance unless the Company agrees in writing to extend credit to customer, the granting of credit to a Customer in connection with a particular transaction shall not be considered a waiver of this provision by the Company. Customer acknowledges that the Company is under no obligation to pay the customs duties or other impositions of any Government Agency absent a specific written agreement that may be entered into from time to time providing for such obligation.

Insurance

Unless requested to do so in and confirmed to Customer in writing, Company is under no obligation to procure insurance on Customers behalf, in all cases, Customer shall pay all premiums and costs in connection with procuring requested insurance.

Quotations not binding

Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.

No Liability For The Selection or Services of Third Parties and/or Routs.

Unless services are performed by persons or firms engaged pursuant to express Witten instructions from the Customer, Company shall use reasonable care in its selection of Third Parties, or in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment; advice by Company that a particular person or firm has been selected to render services with respect to the goods, shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does Company assume responsibility or liability for any actions(s) and/or inaction(s) of such Third Parties and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a third party or the agent of a Third Party. All claims in connection with the Act of a third party shall be brought solely against such party and/or its and in connection with any such claim, the Company shall reasonably cooperate with the Customer, which shall be liable for any charges or costs incurred by the company.