Canada is modernizing how businesses submit import data with the rollout of ACROSS 2.0, the upgraded customs data interface. This shift promises greater efficiency, fewer errors, and faster clearance under the new CARM (Assessment and Revenue Management) framework.

This guide explains how ACROSS 2.0 affects importers—from submission processes to preparation tips for a smooth transition.

1. What Is ACROSS 2.0?

ACROSS 2.0 is the next-generation portal enabling electronic customs declarations and communication with CBSA. It replaces older systems like CARM’s legacy interface by offering:

  • A streamlined dashboard
  • Real-time transaction tracking
  • Secure messaging with CBSA agents

ACROSS 2.0 works directly with the CARM (CBSA Assessment and Revenue Management) Client Portal, so importers can view accounts, submit import data, and pay duties all in one place. Learn more about the broader system in our article on CARM digital customs transformation.

2. What’s Changing for Importers

Submission Workflow

Previously, manual entries or EDI submissions were managed through legacy customs systems. You’ll create declarations, upload documents, and resolve errors before final entry submission, all online.

Data Accuracy and Validation

ACROSS 2.0 includes built-in validation checks that flag missing HS codes, mismatched values, or required permits before filing. That helps reduce costly delays. Read more about essential documentation in our step-by-step guide to clearing customs.

Integrated Messaging

You can now correspond with CBSA support directly within the platform, submit rulings or binding requests, and track status updates—all without email confusion.

Electronic Payment Options

ACROSS 2.0 links directly to CARM’s payment tools, allowing GST/HST, duties, and possible surtaxes to be submitted online—reducing processing time and paperwork.

3. Why This Matters to Your Business

  • Reduces manual errors during customs declarations
  • Speeds up clearance by addressing issues before submission
  • Provides visibility into duty and tax charges in near real time
  • Offers a centralized, fully digital workflow, no paperwork required

For small businesses and eCommerce brands, this digital model aligns perfectly with modern logistics strategies. For tips on efficient import operations, see our post on the top ways to streamline your import process.

4. How to Prepare for ACROSS 2.0 Adoption

Register for CARM

Make sure your CARM Client Portal account is active and fully registered. This is the gateway to ACROSS 2.0 functionality.

Confirm Your Classification Accuracy

Ensure all your HS codes, valuations, and product descriptions are correct before submitting entries. Misclassification can hold up your shipment or trigger inspections. We recommend our customs broker services to manage this.

Train Your Staff

Users should understand how to upload documents, respond to validation flags, and communicate via the ACROSS 2.0 dashboard. Import mistakes early can cost delays later.

Link to Trade Programs

Make sure eligible duty-exempt programs like CUSMA or CPTPP are reflected in your profile to receive accurate tariff coding and benefit in your declarations.

5. What’s Not Changing

The rules haven’t shifted. You still need to:

  • Classify goods correctly using the Customs Tariff
  • File required permit forms for restricted goods
  • Prepare accurate commercial invoices and supporting documentation

To stay compliant, refer to our overview of PGAs and importer responsibilities in PGAs permits & requirements.

6. Common Questions Importers Ask

Can I use EDI instead of the portal? 

Yes, the EDI option remains available for high-volume clients, though ACROSS 2.0 offers simpler validation and fewer delays.

Does ACROSS 2.0 work on mobile? 

No. It’s best accessed via computer using supported browsers; no mobile app is currently offered.

What about declared values under USD 250? 

Low-value exemptions still apply to duty and GST handling, but not to document requirements. Ensure compliance even for mini-imports.

Conclusion

ACROSS 2.0 represents a major step forward in digital customs operations. For Canadian importers, it means greater visibility, more control, and faster workflows when declaring goods to CBSA.

Early adoption and configuration will give your business an edge as Canada’s customs framework modernizes.

Start Your Digital Customs Journey with Clearit Canada

Clearit Canada offers fully digital customs brokerage services optimized for ACROSS 2.0. Whether you’re importing consumer goods, eCommerce products, or industrial items, we ensure accurate filings, rapid clearance, and seamless platform support.

Register for the CARM Client Portal. Visit clearit.ca to begin your custom clearance journey.